Phase Stakeholder Name Role Responsibilities Level of Interest/Availability Influence Communication Frequency Communication Method
Strategy Abby Wheelan VP of Product 1. Executive Sponsor of Project Bingo 2. Provides final approval to go-ahead with Project Bingo High High Once a week Weekly meeting Email follow-ups Collaborative docs
Roger Federer Product Head (New Initiatives) Signs-off on high level decisions of Project Bingo High High Every 2 days Meetings Slack Collaborative docs
Apurva Kothari Sr. Customer Success Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for customer success efforts required to support Bingo KRs Low Low Bi-weekly Meetings Slack Docs (viewer and commentor only)
Mohammed Alotaibi Sr. Manager Sales Initiatives 1. Aligns on the overall product strategy of Bingo 2. Plans for sales efforts required to support Bingo KRs Low Low Bi-weekly Meetings Slack Docs (viewer and commentor only)
Multiple Customers Will be the targets of product discovery phase Low Low N/A N/A
Rafal Sporanza Sr. Engineering Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for capacity allocation of engineering team members required to support Bingo KRs Low Low Bi-weekly Meetings Slack Docs (viewer and commentor only)
Product Discovery Abby Wheelan VP of Product 1. Executive Sponsor of Project Bingo 2. Provides final approval to go-ahead with Project Bingo Low High Bi-weekly Meetings
Roger Federer Product Head (New Initiatives) Signs-off on high level decisions of Project Bingo Low High Bi-weekly Meetings
Apurva Kothari Sr. Customer Success Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for customer success efforts required to support Bingo KRs High High 1. Slack 2. Meetings 3. Collaborative docs/tools
Mohammed Alotaibi Sr. Manager Sales Initiatives 1. Aligns on the overall product strategy of Bingo 2. Plans for sales efforts required to support Bingo KRs Low Low Bi-weekly Meetings Slack Docs (viewer and commentor only)
Multiple Customers Will be the targets of product discovery phase Hiigh High 1. Customer Interviews (Meetings) 2. Surveys 3. Contextual enquiry (meetings) 4. Field Study (1:1 meetings) 5. Tickets/Emails sent to customer facing teams
Rafal Sporanza Sr. Engineering Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for capacity allocation of engineering team members required to support Bingo KRs Low Low Bi-weekly Meetings Slack Docs (viewer and commentor only)
Engineering Abby Wheelan VP of Product 1. Executive Sponsor of Project Bingo 2. Provides final approval to go-ahead with Project Bingo Low HIgh Bi-weekly Meetings
Roger Federer Product Head (New Initiatives) Signs-off on high level decisions of Project Bingo Low High Bi-weekly Meetings
Apurva Kothari Sr. Customer Success Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for customer success efforts required to support Bingo KRs High Low Weekly Meetings Slack Docs (viewer and commentor only)
Mohammed Alotaibi Sr. Manager Sales Initiatives 1. Aligns on the overall product strategy of Bingo 2. Plans for sales efforts required to support Bingo KRs High Low Weekly Meetings Slack Docs (viewer and commentor only)
Multiple Customers Will be the targets of product discovery phase Low Low N/A N/A
Rafal Sporanza Sr. Engineering Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for capacity allocation of engineering team members required to support Bingo KRs High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Rachal Macalay Lead Frontend Engineer 1. Technical lead for front-end engineering team 2. POC for any discussions regarding frontend requirements High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Irina Cullen Lead Backend Engineer 1. Technical lead for back-end engineering team 2. POC for any discussions regarding backend requirements High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Virat Kohli Lead Tester 1. Lead designer for new initatives team 2. POC for any discussions regarding design High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Arun Matthews Lead Designer 1. Lead tester for the new initatives team 2. POC for any discussions regarding testing requirements High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Product Rollout Abby Wheelan VP of Product 1. Executive Sponsor of Project Bingo 2. Provides final approval to go-ahead with Project Bingo High High Bi-weekly Meetings
Roger Federer Product Head (New Initiatives) Signs-off on high level decisions of Project Bingo High High Bi-weekly Meetings
Apurva Kothari Sr. Customer Success Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for customer success efforts required to support Bingo KRs 3. Plans and executes go-to-market efforts prior/post launch High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Mohammed Alotaibi Sr. Manager Sales Initiatives 1. Aligns on the overall product strategy of Bingo 2. Plans for sales efforts required to support Bingo KRs 3. Mobilizes sales teams to engage customers about Project Bingo High High Twice a week/daily (depending on need) Slack Meetings Collaborative docs Email
Multiple Customers Will be the targets of product discovery phase Low Low N/A N/A
Rafal Sporanza Sr. Engineering Manager 1. Aligns on the overall product strategy of Bingo 2. Plans for capacity allocation of engineering team members required to support Bingo KRs High Low Weekly Slack(daily) Meetings Collaborative docs Email

Framework used to create stakeholder management

Untitled

Stakeholder communication plan

Stakeholder engagement model.xlsx